Legal Information about Pilart Air

Data privacy

The protection of your data is important to us. We therefore process it solely in accordance with legal regulations and provide information here about the key aspects of data processing.

1. Data Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data are all data with which you can be personally identified. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section "Notice on the Responsible Entity" in this privacy policy.

How do we collect your data?

Your data are collected in one of two ways: by you providing them to us, for example, by entering data into a contact form.

Other data are automatically collected by our IT systems when you visit the website, either with your consent or automatically. These are mainly technical data (e.g., internet browser, operating system, or time of the page request). The collection of this data occurs automatically as soon as you enter this website.

What do we use your data for?

Some of the data collected are used to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to obtain free information about the origin, recipients, and purposes of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Additionally, you have the right to request the restriction of processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time at the address provided in the imprint for this and other data protection-related questions.

Analysis Tools and Third-Party Tools

Your browsing behavior may be statistically analyzed when visiting this website. This is primarily done using so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

All-Inkl

The provider is ALL-INKL.COM - Neue Medien Münnich, Inh. René Münnich, Hauptstraße 68, 02742 Friedersdorf (hereinafter All-Inkl). For details, refer to the privacy policy of All-Inkl: https://all-inkl.com/datenschutzinformationen/.

The use of All-Inkl is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in ensuring a reliable representation of our website. If corresponding consent has been obtained, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting). The consent can be revoked at any time.

Order Processing

We have concluded a contract for order processing (AVV) for the use of the above-mentioned service. This is a legally required contract that ensures that the provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Notices

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.

If you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains which data we collect and what we use them for. It also explains how and for what purpose this is done.

We point out that data transmission over the Internet (e.g., communication via email) can have security gaps. Complete protection of data from access by third parties is not possible.

Notice on the Responsible Entity

The responsible entity for data processing on this website is:

Pilart Air GmbH & Co KG
Mattiellistrasse 2-4
1040 Vienna, Austria

Phone: +43 676 847340 847
E-Mail: sales@pilartair.at

The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage duration is mentioned in this privacy policy, your personal data will remain with us until the purpose for data processing ceases to exist. If you make a legitimate deletion request or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after these reasons no longer apply.

General Information on the Legal Bases for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, if special categories of data according to Art. 9 para. 1 GDPR are processed. In the case of an explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), data processing is additionally based on § 25 para. 1 TTDSG. The consent can be revoked at any time.

If your data are necessary for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to comply with a legal obligation, based on Art. 6 para. 1 lit. c GDPR. Data processing may also be based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR. The applicable legal bases are explained in the following paragraphs of this privacy policy.

Notice on Data Transfer to the USA and Other Third Countries

We use, among other things, tools from companies based in the USA or other third countries that do not have adequate data protection laws. When these tools are active, your personal data may be transferred to and processed in these third countries. We point out that a data protection level comparable to that of the EU cannot be guaranteed in these countries. For example, US companies are required to disclose personal data to security authorities without the possibility of legal action by the affected individual. Therefore, it cannot be ruled out that US authorities (e.g., intelligence agencies) may process, evaluate, and permanently store your data stored on US servers for surveillance purposes. We have no influence over these processing activities.

4. Data Collection on This Website

Cookies

Our websites use so-called "cookies." Cookies are small data packets and do not harm your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or an automatic deletion occurs through your web browser.

Partially, cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These allow us or you to use certain services of the third-party company (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or video playback). Other cookies are used to evaluate user behavior or display advertisements.

Cookies that are necessary for the execution of the electronic communication process, for providing certain functions requested by you (e.g., the shopping cart function), or for optimizing the website (e.g., cookies for measuring the web audience) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent is requested for storing cookies and similar recognition technologies, processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); the consent can be revoked at any time.

You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may restrict the functionality of this website.

If cookies from third-party companies are used or used for analysis purposes, we will inform you separately about this in the context of this privacy policy and may request consent.

Consent with Borlabs Cookie

Our website uses Borlabs Cookie's consent technology to obtain your consent for the storage of certain cookies in your browser or the use of certain technologies and to document this in compliance with data protection regulations. The provider of this technology is Borlabs GmbH, Rübenkamp 32, 22305 Hamburg (hereinafter Borlabs).

When you visit our website, a Borlabs cookie is stored in your browser, in which your given consents or the revocation of these consents are stored. This data is not forwarded to the provider of Borlabs Cookie.

The collected data are stored until you request deletion or delete the Borlabs cookie yourself, or the purpose for data storage ceases to exist. Mandatory statutory retention periods remain unaffected. Details on the data processing of Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

The use of Borlabs Cookie consent technology is to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address

These data are not combined with other data sources.

The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free representation and optimization of his website – for this purpose, server log files must be recorded.

Contact Form

If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provided there, will be stored with us for the purpose of processing the inquiry and in case of follow-up questions. We will not share this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively handling inquiries directed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), provided that it has been requested; the consent can be revoked at any time.

The data you entered in the contact form remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage ceases to exist (e.g., after the completion of processing your inquiry). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Inquiry via E-Mail, Phone, or Fax

If you contact us via e-mail, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your concern. We will not share this data without your consent.

The data you send us via contact inquiries remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage ceases to exist (e.g., after the completion of processing your concern). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

5. Analysis Tools and Advertising

Matomo

This website uses the open-source web analytics service Matomo.

With Matomo, we are able to collect and analyze data about the usage of our website by visitors. This allows us, among other things, to determine when specific page views were made and from which region they originate. Additionally, we collect various log files (e.g., IP address, referrer, used browsers, and operating systems) and can measure whether our website visitors perform certain actions (e.g., clicks, purchases, etc.).

The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both his web offerings and his advertising. If corresponding consent has been obtained, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of TTDSG. The consent can be revoked at any time.

IP Anonymization

When analyzing with Matomo, we use IP anonymization. This means that your IP address is truncated before analysis, making it no longer uniquely identifiable to you.

Hosting

We host Matomo exclusively on our own servers, so all analytics data remain with us and are not shared further.

Facebook Pixel

This website uses Facebook's conversion measurement pixel. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the collected data are also transferred to the USA and other third countries.

This allows the behavior of site visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook advertisement. This enables the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The data collected are anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data are stored and processed by Facebook, making a connection to the respective user profile possible, and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Use Policy. This allows Facebook to display advertisements on Facebook pages as well as outside of Facebook. We as site operators cannot influence this use of data.

The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. The consent can be revoked at any time.

The data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

Facebook Conversion API

We have integrated Facebook Conversion API on this website. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the collected data are also transferred to the USA and other third countries.

Facebook Conversion API allows us to capture the interactions of website visitors with our website and pass them on to Facebook to improve advertising performance on Facebook.

For this purpose, the time of access, the webpage accessed, your IP address, and your user agent, as well as other specific data (e.g., purchased products, cart value, and currency) are captured. A complete overview of the data that can be captured is available here: https://developers.facebook.com/docs/marketing-api/conversions-api/parameters.

The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. The consent can be revoked at any time.

As long as personal data are collected on our website using the tool described here and passed on to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of data and their transmission to Facebook. The subsequent processing by Facebook is not part of the joint responsibility. Our joint obligations have been recorded in a joint processing agreement. You can find the wording of the agreement here: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Facebook tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. Data subject rights (e.g., information requests) regarding the data processed by Facebook can be exercised directly with Facebook. If you exercise data subject rights with us, we are obliged to forward them to Facebook.

In Facebook's privacy notices, you can find more information on protecting your privacy: https://de-de.facebook.com/about/privacy/.

Facebook Custom Audiences

We use Facebook Custom Audiences. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

If you visit or use our websites and apps, take advantage of our free or paid offers, transmit data to us, or interact with our company's Facebook content, we collect your personal data. If you consent to the use of Facebook Custom Audiences, we will transmit this data to Facebook, which can use it to display relevant advertisements to you. Furthermore, your data can be used to define target groups (lookalike audiences).

Facebook processes this data as our data processor. Details can be found in Facebook's terms of use: https://www.facebook.com/legal/terms/customaudience.

The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. The consent can be revoked at any time.

The data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://www.facebook.com/legal/terms/customaudience and https://www.facebook.com/legal/terms/dataprocessing.

6. Plugins and Tools

YouTube with Enhanced Privacy

This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in enhanced privacy mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the transmission of data to YouTube partners is not necessarily excluded by enhanced privacy mode. Thus, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection to YouTube's servers is established. In doing so, YouTube's servers are informed about which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, YouTube may store various cookies on your device or use similar recognition technologies (e.g., device fingerprinting) after you start a video. This way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness, and prevent fraud attempts.

Subsequent data processing activities triggered by starting a YouTube video may occur, over which we have no control.

The use of YouTube is in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If corresponding consent has been obtained, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 Abs. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of TTDSG. The consent can be revoked at any time.

For more information about data protection at YouTube, please refer to their privacy policy at: https://policies.google.com/privacy?hl=en.

Google Fonts (Local Hosting)

This site uses Google Fonts for the uniform display of fonts, which are provided by Google. The Google Fonts are hosted locally. No connection to Google's servers is made.

For more information about Google Fonts, please visit https://developers.google.com/fonts/faq and Google's privacy policy: https://policies.google.com/privacy?hl=en.

ManageWP

We manage this website using the ManageWP tool. The provider is GoDaddy.com WP Europe, Trg republike 5, 11000 Belgrade, Serbia (hereinafter ManageWP).

With ManageWP, we can monitor the security and performance of our website and create automatic backups. ManageWP thus has access to all content of the website, including our databases. ManageWP is hosted on the provider’s servers.

The use of ManageWP is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the most effective and secure operation of their website(s). If corresponding consent has been obtained, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 Abs. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of TTDSG. The consent can be revoked at any time.